For appointments please call:
Kingswood Surgery patients 01793 534699
Carfax Medical Centre patients 01793 541655
For appointments on Saturday follow this link
You can make an appointment between 8.00am – 6.30pm Monday to Friday. If you want to discuss several problems, ask the receptionist for a longer appointment. A private room is available if you wish to talk to the receptionist in confidence.
For the Children’s Clinic – 01793 709505.
You can make an appointment at Tawhill from 8.00am.
You are also able to register for Online Access, which allows you to book a routine appointment with a GP via the internet. You can find the link here or by clicking the Appointments box on the right-hand side of the window.
If you can’t keep your appointment or are going to be late, let us know as soon as possible, so that someone else can be seen.
Cancelling appointments
To cancel your appointment, please call:
Kingswood Surgery patients: 01793 534699
Carfax Medical Centre patients 01793 541655
If you receive text reminders you can simply reply CANCEL and the appointment is automatically removed from our bookings.
We reserve the right to remove patients from our list who persistently fail to keep their appointments.
Text reminders
We now send out text reminders for all your appointments. If you are not receiving these please let the receptionist know who can check we have a mobile number for you.
Urgent problems
An on call doctor will see anyone who needs to be seen. You may have to wait longer as emergencies will be seen first. Please tell the receptionist if anyone seems too ill to wait.
We guarantee that if you are seriously concerned about any patient a Doctor will see them as soon as possible. It is safer to bring even the most ill child to surgery, than to wait for a doctor to visit.
Home visits
If you need a home visit phone between 8.00 am and 11.00am.
Kingswood Surgery patients: 01793 534699
Carfax Medical Centre patients 01793 541655
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Details of your request will be taken by the receptionist and passed to the doctor who may ring you prior to visiting.
You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Telephone advice
The doctors are happy to give advice over the telephone and this may be all you need. Please arrange this with the receptionist.
Chaperones
If you would like a chaperone present during your consultation, please advise the receptionist when booking your appointment. Read our Chaperone Policy for further information.
